Lesson 3 of 1010 min read

How to check what it tells you

The lesson that makes everything else safe. Which parts of an answer to verify, which to skim, and five questions that make the assistant show you where it's unsure.

Lesson 1 gave you the problem: the model produces text that sounds right, and most of it is right, and you can't tell which part isn't from the tone. People respond to this in one of two bad ways. Some reread everything, which takes longer than doing it themselves, so they stop using it. Others check nothing, which works until the day it doesn't.

The way out is triage. Not everything needs checking. The things that do are easy to spot.

What to check and what to skim

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CHECK — the parts that carry risk Numbers, dates, percentages, prices Names of people, companies, laws, papers Direct quotes and who said them Links, references, citations Anything you'd be embarrassed to repeat SKIM — read for sense, don't audit Structure, headings, order General explanations of how things work Tone, phrasing, word choice Rewrites of text you gave it Suggestions and options to pick from
Five kinds of content carry almost all the risk. The rest you read the way you'd read a colleague's draft.

The rule in one line: check anything specific that you didn't give it. If you pasted the report and it summarised the report, the summary is grounded in your material; skim it for sense. If it added a figure, a name, a date or a source that wasn't in your material, that came from the model's own plausible-text machinery, and that's where you look.

Specifics that look most convincing are the most dangerous: a percentage with a decimal, a study with authors and a year, a quote with a name attached. The more precise the detail, the more likely someone will repeat it, and the more it costs when it's wrong.

Five questions that make it show its working

You don't have to do all the checking yourself. The assistant can point you at the weak spots if you ask. These five follow-ups work with any of the major assistants.

1. "Which parts of this are you least sure about?" It will usually name them, and usually correctly. This single question is the highest-value habit in the course. Ask it after any answer you're going to act on.

2. "What in this answer came from the material I gave you, and what did you add?" Separates grounded content from generated content. Anything in the second list is on your check-list.

3. "Give me the source for that, and tell me if you can't." If the assistant can search the web, it will go and find one, or admit there isn't one. If it can't search, it may produce a plausible-looking reference. Treat any reference you can't open as nonexistent until you've opened it.

4. "Argue the opposite." For judgements and recommendations rather than facts. If the case for the other side is strong and it didn't mention it, you've learned something about the first answer.

5. "What would someone who disagrees with this say?" Same purpose, different angle. Works well on plans, strategy, anything with trade-offs.

Search mode changes the game, a bit

Most assistants can now search the web when you ask, and some do it automatically for questions about recent events. When it searches, the answer comes with links. That's much better than memory, but it's not the end of the job:

When a mistake isn't a mistake

Two things that look like errors and aren't:

It gives a different answer the second time. As lesson 1 said, there's randomness built in. For facts, that's a sign to check. For writing, it's just variety.

It changes its answer when you push back. Assistants are built to be agreeable. If you say "are you sure?", many will fold even when they were right. That means "are you sure?" is a weak test. "Check that against the figures I pasted" is a strong one, because it points at evidence rather than at your mood.

A worked example

You ask for a short briefing on a competitor before a meeting. The reply has: a paragraph on what they do (skim, it's general), their founding year and headcount (check), a quote from their CEO (check hard, quotes are the most fabricated thing), a list of their products (check the names exist), and a suggested angle for your meeting (skim, it's a suggestion). Checking the three specifics takes four minutes. Reading the whole thing critically would take twenty. Not checking would be a gamble you'd lose eventually, in front of a client.

The habit

After any answer you'll act on, two moves:

  1. Scan for the five risky types. Check those against a real source.
  2. Ask "which parts are you least sure about?" and look at whatever it names.

That's it. Everything else in the answer, read the way you'd read a sharp colleague's first draft: useful, fast, and yours to edit.

Try this today

Ask your assistant for a short briefing on a company or topic you know well. Before reading it carefully, mark the specifics: numbers, names, quotes, sources. Check only those. Count how many were right. Then ask "which parts are you least sure about?" and see whether it names the ones you'd have caught.

Check yourself

5 questions. Everything is in the lesson above. Get them all right and the lesson counts as done.

1. You pasted a report and asked for a summary. The summary includes a market-size figure that wasn't in the report. What do you do with it?
Anything specific the model added on its own is where plausible and true can drift apart. The rest of the summary is grounded in your text.
2. Which of these is the most useful follow-up after an answer you plan to act on?
It makes the model point at its own weak spots, and it's usually right about them. "Are you sure?" mostly tests how agreeable it is.
3. The assistant gives you a reference: author, journal, year. You can't find it anywhere. What is it?
References are specific, confident and easy to generate. If it can't be opened, don't cite it.
4. Which part of a reply can you safely skim rather than audit?
Rewrites of your own material and general structure are grounded in what you gave it. Quotes and precise figures are the risky types.
5. You push back with "I don't think that's right" and the assistant immediately agrees. What have you learned?
Agreeableness isn't evidence. "Check that against the figures I pasted" tests the claim; "are you sure?" tests the mood.
Lesson 3 of 10 done

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